Terms and Conditions of MelBet

To access and use MelBet services, users must meet the following requirements at all times.

• Age and Legal Eligibility: You must be at least 18 years of age to register an account and place a bet on the platform. Access is not permitted to minors under any circumstances.
• Accurate Registration Details: You are required to provide truthful, complete, and up-to-date personal information during registration. Submitting false or misleading details is strictly prohibited.
• Single Account Policy: Each user is allowed to hold only one account on the platform. Opening multiple accounts, or using another person’s account, constitutes a violation of these rules.
• Responsible Use of Bonuses: You agree to use all bonuses, promotions, and offers in accordance with the applicable terms. Attempting to exploit or manipulate bonus conditions is not permitted.
• Compliance with Applicable Laws: You are responsible for ensuring that your use of the platform complies with the laws and regulations applicable in your jurisdiction within India. It is your obligation to verify the legal status of online betting in your state or territory.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials. Any activity carried out under your account will be considered your own, and you must notify MelBet immediately if you suspect unauthorised access.
• Prohibited User Categories: You must not access or use the platform’s services if you are employed by MelBet, affiliated with a partner operator, or subject to any legal restriction that prevents participation in online betting activities.

MelBet may restrict, suspend, or permanently close access to the platform if a user engages in any of the prohibited behaviours listed below.

• Fraudulent Activity: Any attempt to deceive the platform through false identities, fabricated documents, or misrepresentation of personal information will result in immediate account suspension.
• Manipulation of Bets or Odds: Placing bets with the intent to exploit technical errors, manipulate odds, or engage in match-fixing or collusion is strictly prohibited.
• Abuse of Bonuses and Promotions: Systematic or coordinated attempts to manipulate bonus structures, exploit promotional offers, or use multiple accounts to claim duplicate bonuses constitute a serious violation.
• Unauthorised Access: Attempting to access restricted areas of the platform, interfere with its systems, or use automated tools, bots, or scripts to interact with the platform is not allowed.
• Money Laundering: Using the platform for any activity related to money laundering, terrorist financing, or other financial crimes is a serious legal offence and will be reported to the relevant authorities.
• Harassment or Abuse: Any form of threatening, abusive, or discriminatory behaviour directed at MelBet staff or other users will result in account termination.
• Breach of General Account Rules: Sharing account access, using third-party payment methods not registered in your name, or otherwise circumventing the general account and registration requirements constitutes a violation of these terms.

The MelBet website, logo, trademark, visual design, and all content published on the platform are the exclusive intellectual property of MelBet and are fully protected under applicable copyright and intellectual property laws. No individual or entity may reproduce, modify, distribute, or commercially exploit any element of the platform without prior written authorisation from MelBet.

Accessing and using MelBet services grants you a personal, non-exclusive, and non-transferable right to view and interact with the platform’s content for your own private use. This licence does not extend to copying, reproducing, republishing, transmitting, or distributing any content, branding, or materials from the platform for commercial purposes. Any use beyond the scope of personal access constitutes an infringement of MelBet’s intellectual property rights and may result in legal action.

MelBet provides dedicated support channels to assist users with a range of account and service-related queries.

• Account Registration and Verification: For assistance with creating an account, completing identity verification, or updating personal details, contact the support team via live chat available directly on the platform.
• Deposits and Withdrawals: For queries related to payment methods, transaction status, or processing times, reach out through live chat or submit a request via email support.
• Bonus and Promotional Terms: For clarifications regarding bonus eligibility, wagering conditions, or the status of a promotional offer, contact the support team through live chat for the fastest response.
• Technical Issues: For difficulties accessing the platform, loading errors, or issues with the MelBet app, technical support is available via live chat or the official support email.
• Responsible Gambling and Account Limits: For requests related to self-exclusion, deposit limits, cooling-off periods, or responsible gambling tools, contact the support team directly via live chat or email to ensure your request is handled with appropriate care.
• Complaints and Disputes: For formal complaints regarding bets, account decisions, or service conduct, users may submit a written complaint through the official support email. All complaints are reviewed in accordance with the platform’s general dispute resolution procedures.